Front-of-house security
Reception and Concierge Security Services
Reception and concierge services that blend hospitality with stringent security — a warm welcome for visitors and occupants, and a safe, secure building, from corporate offices and residential blocks to hotels and event venues.
Overview
First impressions, with security built in
First impressions matter. Our receptionists and concierge officers make sure visitors and occupants experience professionalism, hospitality and security from the moment they enter your premises.
From greeting guests and managing access control to handling enquiries and providing assistance, our team delivers a seamless and secure experience — including for retail environments. Marvellous Security Services is a trusted concierge service company in Manchester and beyond.
- Corporate offices
- Residential buildings
- Hotels
- Event venues and retail
Why choose Marvellous
Why choose Marvellous for reception & concierge
Professionalism & courtesy
A friendly, helpful manner and exceptional customer service at all times.
Security expertise
Rigorous training in security protocols, access control procedures and emergency response.
Access & visitor management
We verify credentials, issue visitor badges and monitor arrivals and departures.
Communication & coordination
A central point of contact for occupants, tenants, vendors and external stakeholders.
Ready 24 hours for you
Our protection is always there, 24 hours a day
Elevate your hospitality and security standards with Marvellous Security Services. Contact us to learn how our reception and concierge services can improve the experience of your visitors and occupants while safeguarding your premises.
What we provide
Our reception & concierge services
01
Welcome & assistance
A warm welcome for visitors, with directions, information and help as needed.
02
Access control
We manage access systems, monitor entry and exit points and enforce security protocols.
03
Mail & packages
Incoming and outgoing packages and mail handled for timely delivery and secure storage.
04
Emergency response
Receptionists and concierge officers are trained to respond swiftly and effectively to incidents.
Questions & answers
Frequently asked questions
Can’t find what you need? Call us on 0330 056 2268 and speak to the team.
What types of buildings do you provide concierge security for?
Corporate offices, residential buildings, hotels, event venues and retail premises.
Are your concierge staff trained in security?
Yes. Our receptionists and concierge personnel are trained in security protocols, access control procedures and emergency response techniques.
Can your team handle deliveries and post?
Yes. We handle incoming and outgoing packages and mail, ensuring timely delivery and secure storage.
Related services
Explore more of our services
Gate House Security
Vehicle and visitor screening, pass control and patrols from a professionally staffed gatehouse.
Event Security
Crowd management, access control and full security management plans for festivals, concerts, corporate events and weddings.
Healthcare Security
Key holding, alarm response, bed watch and manned guarding from Maybo-trained officers.
Request a quote
Request a quote for reception & concierge
Share a few details about your site or event and our team will come back to you with a tailored proposal. For urgent cover, call our 24/7 line.