Our Mission & Core Values
Security is everyone’s concern…but it’s our business.
Our Mission
To be a sustainable business that empowers our staff to exceed customer expectations through innovative and technological solutions and in meeting our regulatory and moral obligations.
Our Values
Our core values represent how we as a company and employees want to conduct ourselves in everything we do. These values form the pathway to reaching our mission and achieving our objectives.
Technology and Innovation
We will be creative and original in managing our business, introducing new methods and ideas that will enhance customer service and improve the employee experience:
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- Invest in technology to improve customer service;
- Use technology to improve the safety and wellbeing of our staff and others affected by their actions;
- Improve the perception of the security industry;
- Empower staff to think innovatively without fear;
- Embrace best practice and new ideas:
- Invest in the training and development of our staff.
Ethical and Transparent
We will conduct ourselves ethically at all times, both as a business and as individuals. As a business we will;
- Commit to continually improving staff wellbeing, conditions and pay rates;
- Treat everybody with respect, including staff, customers, suppliers and the general public;
- Be transparent in communications with our interested parties;
- Promote a positive culture and environment for staff to thrive in;
- Meet all of our regulatory obligations.
Professional
We will conduct ourselves professionally at all times. To achieve this, we will;
- Maintain high standards of appearance and conduct at all times;
- Nurture a customer-centric approach;
- Work collaboratively as a team;
- Continue to invest in our infrastructure and work environment;
- Understand the need of our customers, staff, and interested parties;
- Treat all interactions with everyone confidential
